COVID 19 LOCKDOWN IMPORTANT CUSTOMER UPDATE

Statement to all centre clients regarding 23/03/2020 8.30pm Prime Minister news update ‘Lock Down’.

Firstly don’t panic, we are obviously still looking after the animals onsite.

Boarding – Closed for the next 3 weeks, we will accept key workers’ animals in by special arrangement. The animals we currently have onsite will also be collected by a booked appointment. Please call to arrange.

Vets – Only open for emergencies but we will be doing video link consultations, by appointment only.

Rescue – Also closed for 3 weeks however we will be in contact with you if you have a planned adoption or foster booked.

Grooming – Closed for 3 weeks , we will be calling all clients to inform you about your bookings.

Doggie Daycare – Closed for 3 weeks, we will be calling all clients to inform you about your bookings.

Pet Cremations – Open, however the service my be slower than normal and security measures will be in place to protected our clients and team.

We hope you all understand this is out of our hands and hope you all continue to support the centre again in the future.

Thank you

Centre Team

Have you run out of pet food?

Don’t worry we’ve got it covered! If you have run out or are running out of pet food we have pet food in-store and can deliver to your door.

VETERINARY prescriptions, FLEA and WORM TREATMENT we can do that too!

FREE DELIVERY for any orders within a 6-mile radius of our Centre in Wrantage, 50p per mile thereafter.

Community Care Pet Project

We know you are worried about the wider impact of Covid-19; how you and your extended family will cope looking after pets whilst ill.

Our team, at St Giles Animal Centre, are going to help as much as we can in supporting you and your loved ones during this difficult time by putting together a ‘Community Pet Project’ that will help with:

• NHS staff discount
• FREE calming and massage techniques for your pet
• FREE enrichment ideas | pet games for your feline and canine friends
• Over-the-phone training tips
• Individual Dog Walking Service
• Veterinary consult advice over the phone
• FREE nurse consults over the phone
• Medication delivery
• Doggie daycare and day boarding, we collect and drop home!
• Pet collection and deliveries for boarding bookings, grooming, and veterinary appointments
• Discount for boarding on those hospitalised; over 60s – 60% discount, over 80s – 80% discount off boarding until the end of April
• Local delivery service for all St Giles own branded dog food

Looking after the health, safety, and wellbeing of animals is what we do and if we can help you and your furry family, we’ll do our very best.

For more information call us on: 01823 490333 or email boarding@stgilesanimalcentre.co.uk

Covid-19 Keeping you safe

As the COVID-19 pandemic virus continues to evolve, we would like to inform you of the precautionary measures St Giles Animal Centre are taking and to reassure you that we have a comprehensive plan in place.

Please follow these simple steps to help us maintain a health working environment for our team, clients and your pets.

WHAT YOU CAN DO TO HELP:

If you are travelling to or from a country that is at high risk such as China, Italy, Iran, South Korea, France, Spain, Germany and USA we request that you ask a family member or friend to collect your pet when returning from your travels, please ensure they bring ID and inform a member of our team. For our Doggie Daycare clients please speak with a member of our team for advice.

We are requesting that clients do not book routine veterinary appointments until the end of March. For example, booster vaccinations and health checks.

WHAT PRECAUTIONS ARE WE TAKING TO KEEP HYGIENIC?

• The team will continually ensure that the offices and their own personal hygiene are paramount.
• We have provided hand sanitiser in the onsite office, please use them when visiting St Giles.
• We will keep you informed of any further changes by Facebook, email (if opted-in) and on this website.

MARCH CONSULTATION OFFER 20% OFF OFFER

Check out this March’s amazing offer of 20% your first consultation!
Call 01823 490433 and speak to our friendly and experienced team today to get your appointment booked!

IMPORTANT CUSTOMER NOTICE FOR 25/02/2020 AND 26/02/2020

We are having our drive resurface on the 25th and 26th of February and therefore are having to adjust our opening times over these dates.

Please note we will only be open for drop offs/collections for customers in the afternoon of Tuesday 25th February.

We will also be CLOSED for all customers on Wednesday 26th February.

In the event you are due to collect/pick up over these days please call the centre on 01823 490333 and we can give you the available options around these times.

Please be assured our staffing team will still be onsite as normal looking after the animals within our care as normal

FEBRUARY DOG TRAINING OFFER 20% OFF!

Don’t miss out this month with the incredible deal of 20% off 3 sessions when booked during the month of February!!

Worried February is a short month?
It doesn’t matter! Not all sessions need to be booked within the month of February.

How do you make the most of this amazing deal?
All you need to do is book in during February for your first session and pay in advance to receive a massive 20% off your first 3 sessions!

A Fantastic opportunity for individuals and their canine companions from all backgrounds!